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[ FAQ — the honest answers ]
Asked & answered
Six questions every prospective client asks — answered the way we’d answer them on a call.
Both. We offer in-house execution for SEO, website development, and social media marketing. For other services — like paid ads or email marketing — we can guide your existing team or connect you with trusted specialists.
The Strategic Audit is a 2-week sprint. If we continue working together, engagements typically last 6–12 months — long enough for organic channels to compound and paid channels to be optimised properly.
We're built for SMEs doing RM500K–RM10M in revenue, already investing (or ready to invest) RM3K–RM30K/month in marketing. If you're earlier than that, the audit alone is usually the right starting point.
Yes — and it's common. The audit maps who does what best. We often own strategy and one or two channels in-house while your team or incumbent agency keeps executing the rest, all reporting to one plan and one number.
You get a sequenced plan tied to revenue — and it's yours either way. Some clients execute it internally, some hire us for the foundation sprint and growth engagement. There's no obligation to continue, which keeps our recommendations honest.
One number above all: topline revenue attributable to marketing. Under it, the operational metrics that predict it — qualified enquiries, cost per acquisition, conversion rate and organic momentum. Reported monthly, in plain language.